Property Ladder opened its doors in the troubled property market of 2008. A move, that was considered by many, to be ill considered, bearing in mind that several large estate agency chains closed theirs, in the same year, due to the credit crunch. However, as a family, we knew that there was and still is a place in the market, for a company who puts a strong focus on client satisfaction, whilst delivering excellent sale prices. This is our principle goal, to this day.
It’s important for you to know that we are an independent, family run business.
With five family members, working day to day in the business it means you will always be talking to someone who cares about your move and your opinion of our service. It also means we are adaptable in our approach.
The first thing we ask every potential client of ours, whether buying or selling, is “tell us about your move”. That’s because everyone’s move is different. You may be moving up the market, selling an investment or making a move into retirement. Whatever the reason, we understand that the decision to sell a property is a substantial one and with that at the very forefront of our minds, we want to fully understand what is important to you, as sellers, so that we can deliver a tailored service that meets all of your needs.
As well as being all round good eggs, we are outstanding at selling property. We don’t wait for buyers to come to us, or hope that the phone will ring. Every day we make hundreds of enthusiastic telephone calls, about every property on our books, constantly gaging the reaction, of the market, to the homes we sell.
Moving Home is Personal. So is the way we do business.
"Since 2008, our family has helped people move across Norwich and Norfolk with honest advice, modern marketing and a level of service we genuinely believe is different.
Property Ladder was built on a simple idea - treat people properly, communicate well and work relentlessly to achieve the best possible result for every client.
Today, with two specialist offices covering Norwich city, the inner ring road, the northern suburbs and villages across Norfolk, we remain proudly independent and proudly family-run, with five family members actively involved in the business every day.
We know moving home can feel exciting, stressful and emotional - often all at once. That’s why we focus not just on selling property, but on guiding people through the process with clarity, honesty and care.
Over the years we’ve been fortunate to help thousands of people move, win multiple British Property Awards and become one of Norfolk’s top-selling independent estate agents. But for us, reputation still matters more than recognition. Whether you’re moving across the city or across the county, we’d love the opportunity to help you make your next move."
James Brooks - Director
