Don't take our word for it..
Lots of our work comes from recommendations and referrals and we think that’s because we treat people, how we would want to be treated, in the same situation. No arm twisting. No hard sell and certainly no lies or fabrication.
Every so often we get a thank you card (the ones above are real) and a gift or two. Also, since spring 2015 we send out questionnaires to every client, after they have moved, to gage how best our service, could be improved. Here are some of the recent comments we have received.
Can't ask for more!
“Great small team of people who really care about their customers, not like some of the big Estate Agents. Would definitely recommend to everyone looking for a pleasant and smooth transaction. Sold our property in 1 day and got the keys to the new one 5 weeks later, so can't ask for more!”
High level of serivice
“Very pleased with the high level of service received from the Property Ladder team. They were polite and professional at all times and also - very importantly to us - honest and realistic in terms of the value of our property, which in turn ensured a quick and successful sale.”
I sold two properties with property ladder
“Last year i sold two properties with property ladder one being my late fathers flat, Georgina was very understanding/sympathetic and helped me get through a very emotional and difficult time! Couldn't recommend her enough. The whole team at property ladder are very friendly, professional and helpful will definitely use again in the future! :)”
friendly, no pressure service
“Really good service provided here, would certainly recommend. Really friendly, no pressure service and happy to help when needed.”
“Extremely efficient and professional firm with charming staff who went beyond the normal remit to help out with many issues. They maintained the high level of engagement with the property sale right to the very day of completion and even helped facilitate and sort out administrative issues after the day of completion. Outstanding on all levels.”
Great estate agents!
“Great estate agents, with staff that are so helpful. Just sold through them which was hassle free. I would not hesitate to use again and thoroughly recommend Property Ladder.”
Wouldn't hesitate to reccommend!
“Great personal service from the team here. So glad we used them instead of some of the bigger firms. Great rate and wouldn't hesitate to recommend to anyone.”
Could not fault
“Dealing with Property Ladder was like chalk and cheese when compared to dealing with your usual estate agency (in a good way, mind! A very good way!). Highly professional, sold the house in the blink of an eye and for a better price than many others had valued it at. Could not fault their service whatsoever and highly recommend to all.”
Communication was 100%
“Georgina has been amazing throughout the whole sale & purchase! I wouldn’t hesitate to use Property Ladder in the future. Nothing was to big/small. Every question we had Georgina got an answer for. From day one to completion, communication was 100% THANK YOU PROPERTY LADDER”
Cannot do enough for you!
“I cannot recommend Property Ladder enough. They are a small family run estate agents who work really hard for you. They are a great team who cannot do enough for you. Pretty much flawless.”